Purpose

This role prevents and reduces risk and maximizes effective payment of receivables.

Key Missions

• Assesses customers, secures receivables and manages cash collection, specifically: assesses customer credit risk based on customer financial situation, country risks, payment habits, revenue evolution, and based on external agencies scoring recommendation
• Defines customer’s credit limits
• Defines and validates contractual payment terms, collaborates with Sales/Legal for non‑compliant payment terms, and escalates if necessary
• Validates the customer’s account creation
• Monitors customer’s credit exposure and analyzes the customer’s aging balance
• Builds the customer’s cash forecast
• Implements collections actions such as phone calls and e‑mails, demand letters, and external debt collection
• Organizes meetings with major customers to maintain good relations or solve issues