Job Description

Full Time: a position working 35+ hours per week. $20-$25/hour or more dependent on business volume ($15/hour plus tips.)

The Creamery Lead Attendant will be responsible for supervising a dynamic guest services team and ensuring that operations at the Antler Hill Village Creamery, Smokehouse, carts and other assigned locations are exceeding guest expectations, providing memorable experiences, and delivering on Biltmore’s reputation for world class guest service. Duties will include, but are not limited to: providing support and resources for staff; acting as on-site contact for guest inquiries and events; liaising with other departments (e.g. Group Sales, etc.); and supervising a dynamic guest services team. Other duties will include providing general assistance and support for leadership, the department, and company. Charge tips available based on business volume.

Essential Job Duties:

1. Supervision and development of line staf...