About the Opportunity

As the Americas Groups Commission Specialist, you’ll play a critical role in maximizing hotel group commission recovery across the US and Canada. This role intersects finance, supplier partnerships, and operational excellence, where your accuracy and persistence directly impact business performance. You’ll be the subject‑matter expert for corporate group commissions, collaborating with supply, finance, and operations teams across the Americas.

Key Responsibilities

• Proactively monitor outstanding hotel group commissions and follow up with hotel partners via email and phone to ensure timely payment
• Validate receipt of commission payments in partnership with finance, ensuring accuracy and alignment with financial records
• Provide insights on delinquent accounts and collaborate with internal teams to elevate and resolve issues
• Audit and validate group contracts to confirm commission eligibility and e...