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Control Room Assistant

Mitie | Southampton, United Kingdom | Posted June 02, 2026

Position Overview

Better places, thriving communities.



Role: Control Room Assistant


Pay Rate: £14.20


Location : Westquay Shopping Centre, Southampton


Mitie has a great opportunity at Westquay Shopping Centre in Southampton. We are looking for an experienced Control Room Assistant to join the team on site. The shift pattern is 4 on 4 off with an hourly rate of £14.20 working 42 hours a week. You will report directly to the Duty Controller.


Within this role you will be expected to:

  • Ensure CCTV is effectively monitored across the whole scheme escalating issues as necessary

  • Escalate incidents to the relevant personnel

  • Highlight Health and Safety issues and report to Tech Services.

  • Communicate clearly and effectively with all departments.

  • Monitoring security entry and exit to the service yard.

  • Assist the Duty Controller in updating Control Room reco...

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