Contract Service Desk Analyst - up to $4000 + Allowance (x7) Employment Type: Contract
Monthly Salary: up to $4000
Job Descriptions:
- Monitor enterprise IT networks and server systems
- Single point of contact with customers/users, resolver groups, third party service providers and other departments
- Answer hotline calls and respond to e-mails within agreed timescales
- Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
- Maintain documentation and comprehensive records of issues and problems
Period
Location:
- Bukit Gombak (5 mins walk from Cashew MRT Station)
Working Hours:
- 12-hour Rotating Day and Night shift working including weekends and Public Holidays
- Day...