Job Title: Content Designer
Day Rate: up to £410 - Umbrella only
Clearance required: BPSS
Location: Remote
Duration: 6 months

Role purpose:

As the Content Designer in Discovery, you'll define the content approach for fraud prevention experiences across CEP journeys-turning complex risk, security and verification concepts into clear, proportionate and trusted user interactions. You'll work embedded in a cross functional CX squad alongside Product, Service Design, Research, BA

Programme context:
The Fraud Prevention Centre (FPC) is driving urgent change to reduce online fraud and cyber risk across the customer facing estate, with delivery expected at pace and under a Blue Light priority principle. Supporting FPC Discovery and the flow of outcomes/requirements into Customer Engagement Platforms (CEP) backlogs and delivery teams.

All profiles will be reviewed against the required skills and experience. Due to the high number of application...