Contact Centre Manager – Operations

Location: Abu Dhabi, United Arab Emirates

Industry: Banking

Job Type: Full‑time

Relevant experience required in contact centre operations.

Job Snapshot

• Role: Contact Centre Manager – Operations
• Location: Abu Dhabi, United Arab Emirates
• Industry: Banking
• Function: Call Centre
• Experience: Relevant contact centre operations experience
• Job Type: Full‑time Position

Overview

The role focuses on managing contact centre teams, improving service performance, monitoring operational MIS, workforce planning and enhancing customer experience in a regulated banking environment.

Job Details

• Country: United Arab Emirates
• City: Abu Dhabi
• Industry: Banking
• Function: Call Centre
• Salary: 22,000 – 34,000 (estimated)
• Gender: Any
• Nationality: Any
• Job Type: Full‑time <...