Position Overview
**UA, Lviv**
**Hybrid work for Lviv region candidates.**
**Nestlé Business Solutions (NBS** ) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.
**Discover more about us and explore career opportunities -** About us (https://www.nestle.ua/aboutus/nbs-lviv)
Are you ready to join a multinational company and a dynamic team?
We’re excited to offer an opportunity for **Contact Center Specialist** to join our HR BS .
**With you we will:**
+ Handle inbound and outbound calls, emails, chats, or social media inquiries.
+ Provide accurate information about products, services, or policies.
+ Resolve customer issues efficiently and empathetically.
+ Troubleshoot customer complaints or technical issues.
+ Escalate complex problems to appropriate departments when nece...