Consultant – Premium Travel & Lifestyle Services (HK Market)

Kuala Lumpur, KUL, Malaysia(Hybrid)

**Job Description**

**Consultant – Premium Travel & Lifestyle Services (Travel & Concierge Experiences, Kuala Lumpur - HK market)**

A frontline, customer-facing position, the Digital Travel and Lifestyle Consultant plays a vital role in making membership come to life for our most exclusive, premium Card Members, every day. This is a virtual contact center role servicing phone and email requests related to travel and concierge (lifestyle) services. A successful Digital Travel and Lifestyle Consultant has a natural passion for driving customer engagement, deepening relationships, and curating unforgettable experiences. They possess a keen awareness of relevant trends and upcoming events happening in the luxury servicing space and pride themselves on enhancing the Card Member experience through value added benefit reinforcement.

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