Position Overview
Concierge Team lead - Permanent
White City, London
£48,750 per annum | £18.75 per hour | 50 hours per week
Shift Pattern: 10:00am - 8:00pm (flexibility required)
We are recruiting for an experienced Concierge Team Lead to join a prestigious corporate site in White City. This is a fantastic opportunity for a customer-focused security professional to lead front-of-house operations while supporting workplace services, facilities coordination, and event delivery.
Reporting to the Workplace Experience Manager, you will oversee the day-to-day running of the concierge function, ensuring the highest standards of customer service, safety, security, and operational excellence.
Key Responsibilities
Lead and support the Concierge team to deliver a first-class visitor experience.
Act as the first point of contact for visitors, employees, contractors, and guests.
Carry out security patrols and support site safety, access control, and emergency procedur...