Harbour Hotel Southampton is looking for a professional, personable, and highly organised Hotel Concierge to join our front-of-house team at our luxury waterfront hotel.
As the face of the hotel, you will play a key role in delivering exceptional guest experiences, providing a warm welcome, local knowledge, and outstanding service to all visitors and residents.
Key Responsibilities:
Welcoming guests and assisting with arrivals and departuresProviding local recommendations, directions, and concierge servicesValet parking and vehicle movements when requiredAssisting with luggage and guest requestsCoordinating transport, taxis, and reservationsMaintaining the highest standards of customer service at all timesRequirements:
Must be aged 25 or over (insurance purposes)Full UK driving licence requiredExcellent communication and interpersonal skillsSmart, professional appearancePrevious hosp...