A place to create moments that matter

Salary: £15,439 per annum (FTE £30,878 per annum, £16.97 per hour). Location: Hybrid, Peterborough (fully onsite during training). Contract: 9‑month fixed term, part‑time (17.5 hours per week). Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday.

Thousands of families across the country rely on us for a safe, affordable home, and as the housing crisis deepens, the work we do has never been more important.

It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About The Role

We’re looking for a customer‑focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. Thi...