Complaints Handler - Remote
Banking & Financial Services
Salary: From £30,000 per annum
Location: Fully Remote - Work from Home from Day One
Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday
Start Dates: Multiple intakes from June onwards

Why Join?

This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression.

About the Role

As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency.
This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effec...