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Compassionate Medical Front Desk Coordinator

iMedrecruit | cape town, South-Africa | Posted June 08, 2026

Position Overview

A private Specialist Physician practice in Milnerton, Cape Town is seeking to recruit an experienced Medical Receptionist to manage front desk operations, patient coordination, and administrative support within a professional healthcare environment. The successful candidate will be organised, compassionate, and able to maintain a calm and efficient patient experience.

Duties and Responsibilities

  • Manage patient reception and front desk duties
  • Coordinate patient flow within the waiting room environment
  • Verify and update patient demographics and contact details
  • Answer phone calls and respond to email enquiries professionally
  • Handle patient queries politely and confidentially
  • Coordinate appointments, follow ups, and specialist consultation schedules
  • Prepare patient files and notes ahead of consultations
  • Scan and upload documents into electronic medical records
  • Process payments and ...

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