Job Title: Community Manager – Customer Success (Healthcare)

Leading Diagnostic Company

Location: Airoli / Navi Mumbai

Experience: 4–8 Years

Industry: Healthcare / HealthTech / Clinical Services

CTC 35 to 40k

Kindly Share resume asap

Contact Person : Divya

Role Overview :

We are looking for a Dynamic Community Manager to drive engagement, retention, and satisfaction across our healthcare customer ecosystem. The role focuses on building strong relationships with patients, healthcare providers, and partners while ensuring a seamless customer experience.

Key Responsibilities

• Manage and nurture online/offline communities including patients, doctors, and healthcare partners

• Drive customer engagement, onboarding, and retention strategies

• Act as the primary point of contact for customer success and support queries <...