Job Title:

Community Manager
Location:

Mumbai
Experience:

4 - 6 + years in hospitality, reservations, and community management
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About the Role
We are looking for a dynamic and customer-focused Community Manager to oversee daily operations of our coworking space and ensure exceptional client experiences. The ideal candidate will have a strong background in hospitality, reservations, and front-office operations, with proven ability to drive customer satisfaction and operational efficiency.
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Key Responsibilities
· Manage day-to-day operations of the coworking space, ensuring high occupancy and client satisfaction.
· Respond to customer inquiries via phone, email, and chat, maintaining quick and effective communication.
· Coordinate with internal teams to streamline service delivery and enhance client retention.
· Process transactions, maintain accurate service reports, and ensure compliance with company standards.
· Buil...