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Job Title – Community Management Executive
Location: Dubai, UAE
About the Role
We are seeking a socially savvy and culturally aware Community Management Executive to manage and grow online communities across social platforms. This role sits at the center of brand–consumer interaction, driving real-time engagement, social listening, and insight generation to ensure brands remain relevant, responsive, and connected to audiences across the GCC region.
Key Responsibilities
Community Engagement & ManagementMonitor, respond to, and engage with comments, direct messages, and mentions across social platforms.Actively participate in conversations using a brand-appropriate, human, and culturally relevant tone.Handle customer interactions professionally and escalate sensitive issues when required.Support always-on engagement and campaign-driven activations.
Social Listening & InsightsTrack conversations across platforms, including trending hashtags, content feed...