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Communication Svc Operator (Non-Exempt)

Mercy | Springfield, United States | Posted June 12, 2026

Position Overview

Find your calling at Mercy! Overview
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations. Position Details:

Qualifications
Education: High school diploma or equivalent.
Licensure: None.
Experience: Telephone or customer service experience beneficial.
Certifications: None.
Other:

o Basic computer and keyboarding skills
o Must be able to navigate multiple computer software systems simultaneously
o Ability to communicate clearly in English both orally and written
o Knowledge of Microsoft Office


Preferred Education:
Preferred Licensure:
Preferred Experience:
Preferred Certific...

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