Description
We are looking for a Communication Specialist to support a major customer-facing communications effort within the retail industry. This Long-term Contract position will focus on shaping clear, compelling messaging that helps guide customers through an important payment platform transition over the course of a year. The ideal candidate brings strong planning and writing capabilities, along with the ability to coordinate effectively across multiple partner teams and business functions.


Responsibilities:

• Develop and maintain a comprehensive communications roadmap that supports a large-scale payment platform initiative and keeps activities on schedule.

• Create customer-facing and internal communication content that delivers clear, consistent messaging across multiple channels.

• Build and manage editorial calendars to organize messaging timelines, campaign milestones, and content delivery priorities.

• Partner with cross...