Job Description

Key Responsibilities

• Prepare weekly and monthly commission runs and reports

• Perform compensation adjustments based on policy changes

• Ensure commissions are paid out correctly and investigate any inconsistencies

• Provide commission information as requested in a timely manner to both internal and external contacts

• Input data accurately into the system

• Track information and assist with the debt collection processes of agents and agencies

• Handle commission debt repayments from agents and agencies

• Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards.

• Other duties as required

Key Qualifications

• Education (minimum required): College Diploma or equivalent work experience