Commercial Lines Customer Service Representative (CSR)

In-Office | Kaukauna, Wisconsin

Are you an insurance professional who enjoys helping clients, solving problems, and building relationships? Our client is seeking a Commercial Lines Customer Service Representative (CSR) to join their growing team.

This is an excellent opportunity for someone with Commercial Lines insurance experience who is looking to continue building their career in a supportive, team-oriented environment.

Key Responsibilities

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  Provide exceptional customer service to commercial insurance clients via phone and email

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  Assist clients with policy questions, coverage inquiries, and account servicing needs

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  Process policy changes, endorsements, renewals, and other account updates

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  Maintain accurate documentation and client records within agency management systems

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  Foll...