Stop being a messenger. Start being a Claims Advocate. If you're a Claims Handler with 3-5 years of experience, you know the frustration of the 'middleman' role. You spend your day chasing insurers for updates, sending emails to clients, and waiting for decisions you have no power to change. It's reactive, it's repetitive, and frankly, it's not using your brain. An established commercial brokerage i... WKCL1_UKTJ