Description
We are looking for a Collections Specialist to support accounts receivable efforts for a bank on the North Shore.


The role is temporary to hire and parking is free.


Responsibilities for the Collections Specialist are:

• Manage collection efforts for both business and individual accounts to improve payment performance and minimize delinquent balances.

• Track open receivables, identify past-due accounts, and take timely action to secure payment.

• Communicate with customers to research payment issues, resolve account concerns, and establish practical repayment arrangements when needed.

• Document all outreach, account updates, and collection results in a clear and organized manner.

• Partner with billing and internal support teams to investigate invoice questions and confirm accurate account details.

• Review credit information and payment trends to recognize potential risk and support in...