Description We are looking for a Collections Specialist to join our team in Atlanta, Georgia in a Contract to Permanent role. This position focuses on managing receivables, strengthening account follow-up efforts, and helping reduce outstanding balances through timely and effective collection activity. The ideal candidate brings experience handling both commercial and consumer collections, works confidently with billing-related issues, and is comfortable operating in a fast-paced, fully onsite environment.

Responsibilities:
• Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships.
• Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns.
• Review account histories and payment activity to identify collection priorities, disputes, and escalation needs.
• Apply structured collection practices to support recovery effort...