Collections & Payments Administrator – 6 month fixed term contract

Job ID: 36570 | Location: Barcelona, ES | Set up: Hybrid

Responsibilities

• Support the Collections team with day‑to‑day administrative activities related to customer accounts.
• Manage and monitor incoming payments following recent bank account changes.
• Investigate and resolve payment discrepancies linked to multiple bank account transitions.
• Ensure accurate allocation of customer payments across legacy and current bank accounts.
• Assist in managing the operational impact of multiple bank account changes communicated to customers: coordinate updates in internal systems, respond to customer queries about payment instructions, and work closely with stakeholders to implement new payment processes.
• Provide administrative support to the Collections department to help achieve KPIs: support account reconciliations related to bank transitions and Trans...