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We are currently looking for acustomer focusedCollections Officer to join the National Shared Services Centre located at our head office in Parramatta, NSWto provide support to our East Coast business partners.
This role is instrumental in performing the day-to-day task of account management and collections within the centralised credit function which is a part of the National Shared Services Centre.
This is a full-time, fixed termcontract position ending July 2027 working Monday to Friday in our Parramatta office.
In your new role, you will be:
Handling a high volume of collection calls to assigned customer base
Negotiating the collection of outstanding balances which have fallen into arrears
Proactively identifying and escalating risks to the Collections Manager
Monitoring and reporting in real time of payment deterioration
Ensuring all customer accounts have a vali...