**Job Summary and Responsibilities**

As a Collections Specialist, you will provide crucial financial support and professional assistance, facilitating account resolution and contributing to the fiscal health of the organization.

Every day you will expertly communicate with clients to resolve outstanding balances, meticulously document interactions, negotiate payment arrangements, and diligently follow established protocols to ensure timely and effective collection efforts.

To be successful, you will demonstrate outstanding communication skills, strong negotiation abilities, and a persistent, empathetic demeanor, contributing to positive client relationships and efficient revenue recovery.

+ Maintains average QA percentage at a rate established for the Fiscal Year goal.
+ Performs follow up on any outstanding accounts and obtains commitment for payment from insurance carrier via ETM views. Maintain productivity percentage at a rate established for ...