A leading e-commerce platform in Kuala Lumpur seeks a dedicated individual for managing customer repayment strategies. In this role, you will engage with customers to formulate customized repayment plans and motivate timely payments through outbound calls. The ideal candidate has strong interpersonal skills, problem-solving ability, and excellent communication in English and Malay, while Mandarin proficiency is advantageous. Experience in collections or call centers is a plus.
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