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CoE Specialist

Fidel Consulting KK | Tokyo , Japan | Posted June 26, 2026

Position Overview


Appealing Points:


Opportunity to work in a dynamic tech environment supporting mission-critical systems.
Direct collaboration with engineering and technology teams to solve real-time technical issues.
Develop hands-on experience in system analysis, fault resolution, and technical stakeholder communication


Annual Salary: 5.5 Million and above

Job Responsibilities:


Monitoring business systems operations
Working within a team of on site systems support specialists during your shift, to ensure effective coverage of services by the team.
Resolution, escalation and management of logged incidents.
Working within the health & safety policies laid out by the company.
Point of contact for client operational teams and a conduit into Engineering Ops and technology.
Identifying and raising system faults in appropriate systems.
Ensuring the timely pickup and response to incidents from assigned te...

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