About the Client
Our client is a fast-growing
cloud-native software company
specializing in Kubernetes, container platforms, and DevOps solutions. They work with leading enterprise clients across APAC, including
major financial institutions
, delivering scalable and enterprise-grade cloud infrastructure.
Key Responsibilities Provide technical support, guidance and training during product trials and implementation Act as a bridge between customers and internal engineering teams to resolve issues Support pre-sales and post-sales activities, working closely with sales on solution design Prepare technical documents (proposals, implementation plans, reports) Gather customer requirements and provide feedback to product and R&D Participate in technical workshops, demos, and partner collaboration Handle ticketing and ensure timely issue resolution Requirements Bachelor's degree in Computer Science or related field 1+ year experience in IT / cloud / internet-related roles Fami...