Cloud & Infrastructure Operations Engineer

As a Cloud & Digital Workplace Engineer, you will be responsible for the administration, support, and optimization of both Azure cloud and on‑prem server environments. You will take ownership of incidents, execute infrastructure changes, and contribute to the design, implementation, and maintenance of core infrastructure services including networking, storage, VMware virtualization, and backup solutions. You will also drive improvements in system performance, security, and cost optimization across both cloud and on‑prem platforms.

Accountabilities

• Digital Workplace – Manage and support on‑prem server infrastructure (VMs, OS, backups (Commvault, Veeam, Avamar), storage, networking). Troubleshoot complex incidents and root‑cause issues. Fulfil advanced service requests, execute and document changes following ITIL, perform patch management, maintain security posture, coordinate maintenance windows, and cont...