**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience project managing and delivering technical solutions.
- 5 years of experience managing and delivering data-driven or AI-powered solutions, including at least 5 years in a customer-facing technical role.
- Experience in at least one of the following domains: Generative AI and Process Automation (designing agentic workflows with tools like LangChain) or implementing AI solutions within Contact Center environments.
- Ability to communicate in English fluently to collaborate with international clients and teams.
**Preferred qualifications**:
- Experience optimizing Large Language Models (LLMs) using techniques like retrieval-augmented generation (RAG), fine-tuning, and building prototypes.
- Experience mapping business processes to agent-based automation solutions.
- Experience designing data analytics pipelines and using deep learning frameworks like Tensor...