Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned)

• Leads all phases of the client technology systems lifecycle management including requirements gathering, equipment selection, software selection, hardware and software deployment and configuration, integration, testing, commissioning, cutover, documentation, and ongoing operation support.


• In coordination with Cyber Security and Technology Infrastructure leads establishment and maintenance of cyber security posture for entrusted client technology assets and systems through application of sound cyber security engineering principles and best practices implementation.


• Leads helpdesk monitoring, troubleshooting and resolution efforts.


• Acts as a final tier of Helpdesk and Client technology issues escalation, performs solution research, testing and implementation.


• Ta...