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Client Technical Specialist - Remote

Experian | Heredia, Costa Rica | Posted July 03, 2026

Position Overview

Job Description

General Summary of Duties:

  • Informing physicians, clinics, hospitals, and other kinds of healthcare organizations via written communication about payers' changes to policies and procedures.
  • Ability to review large quantities of data, to summarize key points, and to classify into relevant categories.
  • Ability to identify medical conditions and coding to ensure the alert created is sent to the correct specialties.
  • Ability to determine the type of alert categories: Administration, Clinical, Pharmaceutical and Reimbursement and select the categories which the alert applies.

Reports to the Manager of Payer Alerts

Essential Functions:

  • Research the internet to locate drugs, conditions and diseases, medical specialties and critical information required to correlate updated health information and the types of providers requiring the information.
  • Classify informatio...

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