Client Support Team Leader

Exeter

Circa £35k

The Role

We’re looking for a hands-on Client Support Team Leader to support and develop a small but experienced client-facing team while remaining closely involved in day-to-day customer delivery.

This is a broad, visible role where you’ll lead from the front, supporting clients directly while helping the wider team work more effectively and consistently. The business is continuing to evolve, so this role would suit someone who enjoys improving processes, creating structure, and helping raise service standards without losing the personal approach clients value.

You’ll work closely with both operational and commercial teams to help strengthen client relationships, improve the overall customer experience, and support long-term account growth.

What You’ll Be Doing

• Managing a portfolio of key clients...