Client Support Officer (B2B, Global Fintech Payments Solutions)

• Title: Client Support Officer (B2B, Global Fintech Payments Solutions)
• Role: Client Support, Customer Support, B2B Fintech Payment Infrastructure
• Location: Quezon City, Philippines
• Company: Leading Global Fintech Company
• Position Type: Full-Time
• Reporting to: Head of Global Support

Job Brief

Were hiring an Client Support Officer (B2B, Global Fintech Payments Solutions) to join the front line of a global fintech company that powers real-time cross‑border payments in over 130 countries. This Manila‑based role supports a direct payment rail (API) used by some of the biggest B2B and B2C payment platforms in the world.

As part of our Customer Experience (CX) support team, you'll work closely with global ops centers across APAC, Eurpoe, and Africa, handling real-time transactio...