Join our mission to simplify real estate law as a Client Success Specialist. Support clients through effective communication and team collaboration in a hybrid work model at our Toronto office.
As a key part of our Client Success team, you'll engage with clients, manage communications, and ensure smooth transactions. Your role includes coordinating with lawyers and Client Success Managers to streamline documentation and timelines, driving efficiency in the closing process. This position is perfect for detail-oriented individuals who excel at organization and thrive in team settings.
Key Responsibilities:
• Manage and respond to client inbox and phone line
• Support transaction flow with document management
• Monitor internal tasks to keep files on schedule
• Collaborate with lawyers and CSMs to resolve client queries
Requirements:
• Exceptional organization and attention to detail
• Clear and warm communication skills
• Strong time management and initiativ...