About the job Customer Service Representative

We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast‑paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations.

You will have approximately 7 weeks of paid remote training to prepare you to provide legendary service to our members! All equipment will be provided to you prior to training.

Qualifications

Successful candidates in the role possess resiliency in diffusing high‑stress situations.

Ability to provide excellent customer service to 100+ member calls a day.

You must have the ability to directly connect to ISP via Ethernet (no wireless, DSL, Satellite or Hot Spots etc.). Modem/Router must be in the same room as the computer equipment. Minimum 25 mbps download; 5 mbps upload.

Youll need a passion for helping people, and the desire to exceed member expecta...