Job Advertisement: Client Service Representative

Location: Manchester

Working Pattern: Full Time

Duration: 6 months (Potential extension)

Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients.

Key Responsibilities:

As a Client Service Representative, you will play a crucial role in enhancing the client experience by:

Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client's products, services, and procedures.
Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team ...