Summary

As a Client Service Administrator, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs, and ensuring they receive the best possible service. Your role will be pivotal in driving customer satisfaction and business growth. The Client Service Administrator is employed by Shields-Cattau Financial Group.

This is an in-office position. Compensation is $33-35/hr with benefits that include: medical, disability, life, 401K, PTO, and holiday pay.

Job Description

Position Roles/Responsibilities/Accountabilities

Build rapport with clients in person and on the phone so that the clients feel valued

Oversee the client relationship management system.

Project manager for all Thrivent community and marketing events.

Ensure the office is always inviting and welcoming

Point person for the vendors we use for different services

Provide concierg...