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Client Service Account Manager

JPMorgan Chase & Co. | Bournemouth, United Kingdom | Posted July 02, 2026

Position Overview

Are you a strong communicator and have relationship management experience? Then you found the right position for you. 

As a Client Service Account Manager (CSAM) within the JPMorgan Payments department, you will be responsible for delivering best-in-class service, building strong client relationships, and ensuring a seamless end-to-end client experience across all interactions.
You will act as the client’s champion, proactively identifying opportunities for service improvement, driving engagement, and ensuring the highest level of client satisfaction.

Job responsibilities

  • Own the end-to-end client experience across all aspects of the relationship with JPMorgan Payments
  • Build and maintain strong, trusted relationships with key client stakeholders
  • Act as the client’s advocate, ensuring issues are resolved effectively and risks are escalated appropriately
  • Lead and deliver service reviews, providing insights and driving continuous im...
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