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We are seeking a skilled Narrative Writer with expertise in Customer Service Reporting to join our team. This is a full-time, on-site role based in Chennai. The role involves creating compelling narratives, reports, and communication materials that showcase customer service achievements, highlight customer experiences, and reflect the company’s commitment to client satisfaction. The writer will collaborate closely with the customer service team to gather insights, draft clear and engaging content, and maintain a consistent voice aligned with the company’s values.