Join Global Screening Operations in Payments Operations and help protect the firm by supporting sanctions, AML, and KYC programs at global scale. Lead a critical Client Screening Escalations function where accuracy, control discipline, and timely decisioning safeguard our reputation. Grow your leadership by driving process improvements, stakeholder partnership, and talent development in a highly regulated environment.

As a GSO Manager within Client Screening Escalations (CSE) in Global Screening Operations, you lead teams executing controlled, timely, and accurate screening disposition for JPM clients and associated parties. You manage production health through queue oversight, metrics, and issue/control management while partnering closely with Compliance and stakeholders. You own performance and talent processes and drive continuous improvement initiatives that strengthen operational resilience and risk outcomes.

Job Responsibilities