Become a Client Onboarding Technical Analyst at State Street, focused on supporting new clients and driving issue resolution. Leverage your technical insights to enhance financial software operations in a high-growth environment.
This role demands understanding client onboarding processes while implementing the CRD system effectively. You will monitor and resolve issues, design job schedules, and ensure seamless connectivity with third-party vendors. Your contributions will play a crucial role in client satisfaction during their project onboarding phase.
Key Responsibilities:
• Guide clients through the onboarding process and CRD implementation
• Oversee issue resolution and client project support
• Design job schedules tailored to clients’ business operations
• Escalate critical issues as necessary for management review
• Periodic client communication for satisfaction monitoring
Requirements:
• Bachelor’s degree required
• Minimum 3 years in a SaaS suppor...