C.H. Robinson is seeking a **Client Manager** to join our team. In this role you will play a key role in delivering consistent and high-quality customer experience. As the primary point of contact for a portfolio of clients, you will drive operational efficiency, build strong working relationships, and ensure seamless coordination across teams. This role offers an opportunity to contribute meaningfully by combining proactive communication, customer-focused thinking, and collaboration to deliver reliable solutions that support our customers’ business needs.

**Responsibilities:**

The duties and responsibilities of this position consist of, but are not limited to, the following:

+ Prepare for and actively participate in Business Reviews (BRs) or Monthly Market Updates, depending on the customer's size and importance
+ Define customer’s operational KPIs, if applicable, to ensure service compliance and customer satisfaction
+ Ensure SOPs are updated based ...