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Client Management, Analyst

AIA | Kuala Lumpur, Malaysia | Posted May 30, 2026

Position Overview

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

Responsible for the relationships with assigned clients.

Responsibilities

  • Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
  • Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
  • Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
  • Arrange and participate in internal and external client debrief
  • Act as “door-opener” to Segment management team
  • Responsible for proposing new product or initiatives for Direct Clients
  • To monitor seamless ...
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