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Client Experience & Service Lead

Mashreq | ajman, United-Arab-Emirates | Posted May 31, 2026

Position Overview

A leading bank in the UAE is seeking to hire a service manager to oversee service and operational quality across its Emirati portfolio. The role involves managing client relationships, ensuring smooth processing of requests, and adhering to compliance requirements. Candidates should have a university degree and 3-4 years of banking or related experience. Strong problem-solving, communication, and interpersonal skills are essential to drive customer satisfaction and quality service delivery.
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