Client Experience Manager

Full-time | GemOne | Location – Olathe, KS 66062

Onsite - 40% Domestic Travel

GemOne is a TECH company within TVH Holding that aims at developing future-proof Smart Telematics solutions for optimal fleet performance management in multiple domains such as: track & trace, operational efficiency, security safety and service & maintenance. We offer cloud-based solutions and the necessary hardware components intelligently gather and enrich data of industrial equipment to streamline fleet management related processes.

To support the rapid and aggressive market growth of GemOne America’s operations, we are looking for a Client Experience Manager. This position reports to the Client Experience Director – Americas and plays a critical role in supporting both internal and external customer needs throughout the entire customer life cycle, from pre-sale to post-sale.

YOUR ROLE AND RESPONSIBILITIES

House Account Management: Develop a...