Position Overview
Become the primary contact for SAP's private cloud clients as a Client Delivery Manager. Drive customer satisfaction and manage critical engagements in a hybrid work environment.
In this pivotal role, you’ll lead customer interactions, onboard new clients, and oversee account management. Your leadership will guide customers through the RISE with SAP S/4HANA Cloud and other private cloud offerings. You will strategize to ensure commercial success and satisfaction, driving the customer journey in a vibrant setting.
Key Responsibilities: • Manage customer engagements and service reviews based on requirements • Oversee day-to-day operations and support various projects • Facilitate commercial account management to enhance satisfaction • De-escalate critical situations and maintain stakeholder relationships • Guide clients through their cloud journey in SAP environments
Requirements: • Bachelor’s degree in business or technology • 2+ years in customer-facing roles...