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Client Care Advisor

Tiffany & Co. | Singapore, Singapore | Posted June 11, 2026

Position Overview

Responsibilities

Client Services 

  • Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity. 
  • Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution.
  • Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building.
  • Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels.
  • Sales Execution 

  • Demonstrate and share with clients Brand presentation, storytelling, and product knowledge.
  • Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction.
  • Initiate proactive, elevated, and relevant product recommendations fo...
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